Your Data is Protected with 256-bit SSL Encryption
We implement industry-standard security measures to protect your personal and payment information
Privacy Policy Overview
This Privacy Policy explains how KingZone Express Promotion Manager ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our promotion services.
We are committed to protecting your privacy and ensuring the security of your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.
Scope of Policy
This policy applies to:
- All users of KingZone Express Promotion Manager
- Personal information collected through our website and services
- Payment and transaction data
- Promotion-related information
- Communications with our support team
Policy Updates
We may update this privacy policy periodically. The latest version will always be available on this page with the "Last Updated" date. We encourage you to review this policy regularly.
Information We Collect
Personal Information
When you register and use our services, we collect:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, business name | Account creation and verification |
| Store Details | Store name, address, business registration | Promotion eligibility verification |
| Contact Information | Email, phone number, WhatsApp | Communication and support |
| Payment Information | Transaction IDs, payment method, amount | Payment processing and verification |
| Promotion Data | Product details, promotion duration, budget | Service delivery and optimization |
Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Location Data: Country, city (for service optimization)
- Technical Data: Cookies, log files, analytics data
Payment Data Security
We never store complete payment card details. All payment processing is handled by secure third-party payment gateways (JazzCash, EasyPaisa) with their own privacy policies.
How We Use Your Information
Primary Uses
- Service Delivery: To provide and maintain promotion services
- Account Management: To create and manage your account
- Payment Processing: To process Rs. 200/day payments and verify transactions
- Communication: To send service updates and promotional offers
- Support: To provide customer service and technical support
- Compliance: To comply with legal obligations and prevent fraud
Analytics and Improvement
We use collected data to:
- Analyze service usage patterns
- Improve our platform and services
- Develop new features and promotions
- Personalize user experience
- Measure promotion effectiveness
Data Protection Measures
Multi-Layer Security Implementation
We implement multiple security layers to protect your data
Security Technologies
- SSL Encryption: 256-bit encryption for all data transmission
- Firewall Protection: Advanced firewall systems
- Secure Servers: Data stored on protected servers
- Access Controls: Restricted access to sensitive data
- Regular Audits: Security audits and vulnerability testing
Payment Security
For payment processing, we use:
- PCI-DSS compliant payment gateways
- Tokenization for payment data
- Two-factor authentication where available
- Fraud detection systems
- Regular security updates
Employee Access
Only authorized employees have access to your personal information, and only for legitimate business purposes. All employees sign confidentiality agreements and receive regular data protection training.
Your Data Protection Rights
Your Privacy Rights
As a user of our services, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Correction
You can request correction of inaccurate or incomplete personal data.
Right to Deletion
You can request deletion of your personal data, subject to legal obligations.
Right to Object
You can object to processing of your personal data for certain purposes.
Right to Data Portability
You can request transfer of your data to another service provider.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@kingzoneexpress.com. We will respond to your request within 30 days.
Payment Data Security
Secure Payment Processing
Your payment information is protected with bank-level security
Payment Methods We Accept
- JazzCash: Secure mobile payments
- EasyPaisa: Trusted payment platform
Payment Security Measures
- All transactions are encrypted with SSL/TLS
- We never store full payment card details
- Payment verification through transaction IDs
- Fraud detection and prevention systems
- Secure payment gateway integration
Fake Payment Warning
Important: Attempting fake payments (submitting fake transaction IDs or screenshots) violates our terms and may result in account suspension, legal action, and reporting to authorities. All payment attempts are thoroughly verified.
Frequently Asked Questions
We collect name, email, phone number, store details, payment information (transaction IDs only), promotion data, and technical information when you use our services.
We use 256-bit SSL encryption, secure payment gateways (JazzCash/EasyPaisa), and never store full payment details. All transactions are processed through PCI-DSS compliant systems.
We only share data with trusted service providers for payment processing and essential services. We never sell your data or share it for marketing without your consent.
We retain data as long as your account is active and for legal/compliance purposes up to 7 years after account closure, or as required by Pakistani law.
Yes, you can request data deletion by contacting privacy@kingzoneexpress.com. However, we may retain certain data for legal, fraud prevention, or legitimate business purposes.
Your promotion strategies and performance data are confidential. We use aggregated, anonymized data for analytics but never share individual seller's promotion details.
In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law, and take immediate steps to secure data.
Yes, you can unsubscribe from marketing emails using the link in each email or by updating your preferences in your account settings. Service-related communications will continue.
Contact Our Privacy Team
For privacy-related questions, concerns, or to exercise your data rights:
Data Protection Officer
Email: privacy@kingzoneexpress.com
Phone: +92 308 4950422
Address: Data Protection Office, KingZone Express HQ, Karachi, Pakistan
Response Time: Within 48 hours for privacy inquiries
Related Documents
Please also read our Terms & Conditions for complete information about our services, payment policies, and user responsibilities.
Last updated: January 2024. This privacy policy is governed by the laws of Pakistan.